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Devices & apps

Preparing your softphone app

Your business number on your computer and mobile.

General preparation guide. Specific settings and procedures must be confirmed with your service provider.

01

Choose a compatible application

Ask which application is recommended for your service. Install it from an official source.

02

Receive your sign-in details securely

You will need the SIP credentials supplied by your provider. Keep them private and do not reuse the password for other services.

03

Configure audio and permissions

Select your microphone and headphones, and give the application the audio permissions it needs.

04

Make a test call

Check registration, incoming calls and audio quality. Follow your service instructions for specific settings.

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