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Numbers

Preparing to port your number

What to have ready before the process begins.

General preparation guide. Specific settings and procedures must be confirmed with your service provider.

01

Confirm the account holder's details

Gather the number and the details under which your current connection is registered.

02

Request a porting eligibility check

Availability, documents and requirements must be confirmed before the process starts.

03

Coordinate the transition

Discuss the timeline and any other services linked to your current line. Do not cancel your existing service independently without coordinating first.

04

Check completion

After activation, test calls to and from the number and confirm that routing works correctly.

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